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ef club logoOur unique Customer Retention Program (CRM) Eclipse Club was established in 1995 and has delivered benefits measuring many hundreds of thousands of dollars to our thousands of loyal customers over many years.

Hence, our slogan………the rewards just keep on coming

Check out these rewards for members

  • 10% discount off Service Labour
  • Discount off Accessories
  • 50% Discount of Loan Car Hire Fees
  • $200 for any qualifying Vehicle Referral
  • Service Department Transport Assistance
  • Eclipse Club Warranty on qualifying vehicles

Eclipse Ford Super Premium Warranty

The Eclipse Club “Super Premium” Warranty policy reflects the Manufacturer’s warranty in the replacement of faulty parts up to $2000 per claim. (Unlimited claims) Naturally; normal maintenance or “Fair Wear and Tear” items including exhausts, tyres etc. are not covered.

The Eclipse Club Warranty:

  • STARTS at the expiry of the Manufacturer’s 3 Years or 100,000 klms Warranty (Whichever comes first)
  • EXPIRES after an additional Warranty of 7 years or 100,000 kms (Whichever comes first)
  • PROVIDES a combined Warranty of up to 10 Years or up to 200,000 klms. (Whichever comes first)

Your only obligations are to:

  • Ensure that all full book services are carried out as per Manufacturers schedule. (Including periodical key component items such as Timing Belt etc)
  • Ensure that all scheduled services are all carried out at Eclipse Ford (Or Agent) at the customer’s expense.

The "Eclipse Local Price Promise"

At Eclipse Ford we fully understand that everybody wants to be confident that they are “getting a good deal”. However, we are passionate about keeping business local and so in 1999 we decided to issue the “Eclipse Ford Local Price Promise” to Retail and Small Business customers as follows:

“If we can’t match any other offer on a brand new Ford...
...we’ll pay you $2000!”

Like all businesses, we need to retain some margin but we will forego that (And more) IF WE HAVE TO.

If you are a Ballarat local, all we ask is that you tell us IF you get a better offer.

We will NEVER apply pressure but we will share with you the experience of doing the right thing by our community. (Since 1999 we have only failed 3 times!)

* Naturally fair terms and conditions apply. Contact Eclipse Ford New Car Sales Team for details.