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2015 staff Kevin oconnell

 

Kevin Connell

Service Advisor

 

What a great company Eclipse Ford is..

A barista named Donna, Outstanding Service. Kevin my service mechanic - outstanding. My Service Manager was so friendly.
What a great company Eclipse Ford is... from front office to mechanics, Great Service.

Christine
Mount Wallace



Slick Operation in Service

On arrival a very slick operation. Vehicle collected at the entrance and I was directed to the Service Reception and before finishing the booking process I had a cup of coffee in my hand. Excellent way of showing value to a client.

Barry
Hamilton



Sincere and Knowledgeable

Dealer remained open to suggestion, however answered questions with sincerity and was very knowledgeable, offering sound advice prior to my decision being made.

Virginia
Teesdale



A breeze!!

Ease of dropping off the vehicle, 5 minutes of dropping off vehicle, sign paperwork and a run down on what service items were going to be performed. A breeze!!

Lynne
Delacombe



I was completely satisfied by the service at Eclipse Ford

I was completely satisfied by the service at Eclipse Ford. The staff are great, they are polite, and they are efficient. They did everything the way it should be done to keep customer satisfied.

Mark
Ballarat



Friendly and polite staff

The quick customer assistance at point of entry. The smooth and quick car drop off and loan car pick up first thing in the morning. Friendly and polite staff

Aysah



I was amazed it did not cost the earth

I received a call from service advising my tyres required rotating which I agreed to have. I was amazed it did not cost the earth
Communication between service and customer is very important keep up the good work

Karlene



I love that im recognised when i arrive and greeted in a friendly way

I love that im recognised when i arrive and greeted in a friendly way there is always a great loan car ready for me when requested

Nicole



Keep up the excellent standard!

The quality and friendlyness of trhe staff at eclipse ford make it a plesure to have my car servicesed there. Keep up the excellent standard!

David



Thank-you to Kevin, for being courteous and helpful

In spite the fact that I arrived after closing time, in the lead up to Christmas (Just as they were locking the doors, and the cleaners were doing their rounds) the service advisor let me in, processed the return of the loan car, wrapped up the paperwork for my service & safety recall and sent me on my way.

So thank-you to Kevin, for being courteous and helpful when he should have been already on his way home. 

Mark



Very Much Appreciated

The person that I dealt with named Kevin could not have been more helpful. Very Much Appreciated

Mark
Glenbrae



Best Service In Ballarat

Best Service in Ballarat, heaps better that Holden and Peter Stevens Motor World. The Loan car is a great service.

Debra