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2015 staff matt birmingham

 

New Car Sales

 

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What Matt's Customers Say:

Matt Birmingham was absolutely great

I have been looking at purchasing a Mustang for years - Matt Birmingham was absolutely great. I was a long wait for delivery but Matt kept me in the loop all the way. He was both professional and friendly. The only thing that would have been better was an earlier delivery date from USA - but that was well out of our hands. Overall a great experience.

Richard



We have now bought 3 vehicles from Matt

We have now bought 3 vehicles from Matt Birmingham and he is great. Keeps me in the loop with what is happening and looks after me. Would buy another vehicle from him.

Melissa



My car was delivered on Christmas Eve as a Christmas present

The dealership staff went out of their way to make the experience of purchasing my new car a positive event. I could not be happier with their service and attention, I am very grateful to the amazing staff of Eclipse Ford. My car was delivered on Christmas Eve as a Christmas present. It was dressed with a large silver bow in the corner of the showroom. The staff were attentive and genuinely excited to be part of my surprise!

Wayne
Alfredton



I have no hesitation in recommending Matt

Hello Martin, I am contacting you with feedback regarding the purchase of my new Ford Ranger back in June. Apologies for the delay in this email. Martin, I believe in recognising individuals efforts when they are a standout performer and in this case its Matt Birmingham.

Matt helped me with the purchase of my new car back in June and I found him to be incredibly professional and made the purchase of my car an enjoyable no hassle purchase. There was no sales pressure which is all so common in the car industry. I strongly believe with my business that you get more out of people when treated with respect rather than pressuring them.

I also know how difficult it is to employ standout people. In saying this I believe you have employed an outstanding employee. Well Done. I have no hesitation in recommending Matt to family and friends when purchasing a new Ford.

Kevin



Experience and Professionalism was fantastic

Matt Birmingham was the dealer we dealt with and his manner, experience and professionalism was fantastic. We had a very good experience dealing with Matt, unlike our poor experience initially with Rex Gorell. We highly recommend Eclipse Ford based on this experience with Matt.

Adrian



We had an extremely positive experience

We had an extremely positive experience with the purchase of our new car. We found the staff very friendly and approachable. Answered all our questions. Wonderful follow-up after sale. Provided information when requested. We will highly recommend the vehicle we purchased plus Eclipse Ford to our family and friends.

Stacey



Matt put 110% into helping us get our new Mustang

Matt put 110% into helping us get our new Mustang. He knew we wanted something different and helped in every way possible and the outcome if AWESOME. Nothing was an issue for him.Absolute pleasure dealing with Eclipse Ford Ballarat. All the staff there are great we are always greeted by name. They are just great.

Greg



Mathew was fantastic. Very honest.

Mathew was fantastic. Very honest. Quick quotes provided to us, prices better than our local dealers. No hounding, no bullshit!! Thank you
very much Mathew Birmingham

Tanya



Very positive, can do attitude

Very positive, can do attitude

Peter



Matt Birmingham was fantastic

Matt Birmingham was fantastic - highly customer centric, and great to dela with.

Sue



I would strongly recommend Eclipse

Grant, Matt and the entire team at Eclipse Ford were fantastic to deal with. Looked after me with a great deal and great service from start to finish. I would strongly recommend Eclipse to anyone looking to purchase a new Ford. 

Andrew



Wonderful throughout the whole process

Matthew was wonderful throughout the whole process. This was the best experience I have had purchasing a car. Please pass on my
thanks

Rebecca



Very happy I went on a colleague's recommendation

Sales, f/u, delivery and post delivery f/u have been great. Very happy I went on a colleague's recommendation and bought my vehicle from Eclipse. Manufacturing/delivery forecasts from HO could be improved.

I understand initial Mustang offerings were difficult, but scheduled build dates moved around in multiples of months should not happen without clear communication immediately from HO - got it earlier than anticipated which is great for me, but others have planned their finances differently and were shocked when the delivery dates were brought forward.

Ahilleas



It an awesome car, well worth the wait

I’d like to thanks Matt, Martin & Gerald for assisting me through the process of obtaining a new Mustang. It an awesome car, well worth the wait. Although we all had out patience tested as it seemed to take forever! But they tell me good things come to those who wait and in this case it certainly did! We have 500 km’s on it now and everyone we know just loves it. Thanks to the Eclipse Team for all of your help and support. Much Appreciated.

Jim



Looking forward to buying my next car at Eclipse Ford

Matt worked hard to gain my trust and provide me with the deal that would suit. Christine was flexible and not forceful in offering finance. She won me over when I already had finance approval with another bank. Both had wonderful customer service, were warm, friendly and honest. Looking forward to buying my next car at Eclipse Ford

Kathryn
Warrenheip



Second New Ranger in 12 months from Eclipse Ford

The Service Dept. & Eclipse Ford Dealership & Sales Person (Matt) are the best and that is why this is my second new Ranger in 12 months from Eclipse Ford. They are a Country Dealership who understand country people, not like those shonky City Dealerships. I hope to purchase a new Mustang from Eclipse Ford when they are released in 2015.

Graeme
Korobeit



Eclipse Ford is about a 2 hour drive from my home and I pass many Ford dealers to get there

I can't talk highly enough about the purchase experience at Eclipse Ford. I've bought a number of vehicles from Matt Brimingham at Eclipse and so have my family and friends. Matt is courteous, honest, helpful, knowledgeable, provides outstanding customer service at a good vehicle purchase price. Eclipse Ford is about a 2 hour drive from my home and I pass many Ford dealers to get there but I wouldn't buy a Ford anywhere else - I've had bad experiences from other Ford dealers in the past.

Leigh
Doreen



Negotiations and Treatment

I could not be happier with our negotiations and treatment received from Matthew and Eclipse Ford Ballarat.

Amanda
Highton



Excellent in all Aspects

The salesman Matt was excellent in all aspects of the sale and delivery of my ranger this is the third Ford in our family bought through Eclipse Ford.

Daryl
Corio