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2015 staff grant gilbert

 

Fleet Sales Manager

 

 

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What Grant's Customers Say:

We couldn’t be happier

Grant & Neil went out of their way to accommodate our needs… we couldn’t be happier

Paul
Flemington



In my opinion you have gone above and beyond

Hi Grant,
Just wanted to say a massive thank you. My new car arrived in Bendigo today driven from Ballarat by Bernie. Bernie was absolutely delightful and assisted me with setting up my phone and answering any questions I had. Bernie was just a pleasure to deal with.

This is the first time I have had a brand new car and expected the process to be stressful however from the first time we spoke on the phone you put me at ease. Your easy going nature, genuineness and ability to go out of your way is a credit to not only yourself but the whole team at Eclipse Ford.

I appreciate that you sent an assessor to Bendigo to value my car and then another driver to deliver my new car. In my opinion you have gone above and beyond.

Once again thank you. Eclipse Ford is highly recommended by me and I'm hopeful that my friends and family considering new vehicles consider your dealer ship.

Leah
Bendigo



The buying experience has been great

The buying experience has been great, the sales team where great and offered us a great coffee.

Stephen
Mitchell Park



Grant Gilbert was once again sensational

Grant Gilbert was once again sensational. A great salesperson. Excellent job

John
St Albans Park



This is the 6th new vehicle I have purchased from Eclipse Ford

This is the 6th new vehicle I have purchased from Eclipse Ford in Ballarat over the past 22 years. Every part of my experience was handled professionally every time, from the sales staff to the finance staff, everyone was friendly, helpful and professional. I won't hesitate to go back and also recommended Eclipse Ford to my friends. Thanks again..

Alan
Ballarat



Grant's product knowledge was excellent

Our sales consultant was always readily available and followed up our queries promptly accurately and in a professional manner. Grant's product knowledge was excellent. The overall dealership culture seemed customer focused, greeting were warm and genuine and all departments were helpful.

John
Ballarat



Very happy with the service from Start to Finish

Very happy with the service from Start to Finish

Troy
Ballarat



He is a true professional in every way

We have been dealing with Grant Gilbert the sales person for many years now. He is a true professional in every way. He always makes us feel welcome. His experience, knowledge and attention to detail is a standout from other dealers and brands we have experience in the past. I would have no hesitations recommending anyone to Grant Gilbert at Eclipse Ford.

Annie



Could not improve on my experience

I was very happy with all aspects of Eclipse Ford Ballarat, seen as I drove from Geelong to purchase my Ranger. The Fleet Manager I was dealing with was excellent and knew his job. Could not improve on my experience

Ian
Ocean Gorve



Salesman Grant Gilbert professionalism was excellent

Salesman Grant Gilbert professionalism was excellent, Grant's response to any question I had before purchasing my Ranger, prior to delivery and post delivery was fantastic.

Rob
Ballarat



Same Great Person

Have delt with Grant Gillbert over many years and he has never changed still the same great person to deal with as I think nearly 10 years ago.

Darryn
Ballarat



Purchase such a pleasant experience

Recently I had the pleasure of purchasing a new Ford Falcon sedan from your dealership Your Fleet Consultant Grant Gilbert once again helped us to make the correct purchase. His attention to detail, Customer Service and knowledge were greatly appreciated. I would like to thank Grant and your dealership for making this purchase such a pleasant experience 

Andrea
Ballarat